The Quality Assurance Unit plays a pivotal role in upholding and elevating higher education standards. It helps universities in identifying and addressing academic and operational challenges, enhancing institutional reputation, and ensuring compliance with accreditation requirements. Through systematic monitoring and evaluation, this unit helps institutions to achieve their core mission.

Quality improvement in higher education is a continuous process driven by internal assessments, stakeholder feedback, and compliance with accreditation standards. The most effective ways to assess these improvements are through the Internal Quality Assurance System (SPMI) — which includes Internal Quality Audits and Satisfaction Surveys — and the External Quality Assurance System (SPME), which involves accreditation.

Continuous improvement in faculties and study programs is ensured through periodic management review meetings involving senior university leaders, where performance data is evaluated. Based on findings, action plans are developed to maintain the PPEPP cycle.

Accreditation is a voluntary process in which an external accrediting body evaluates an educational institution to ensure it meets predetermined quality standards. Accreditation provides credibility and assurance to stakeholders, including students, parents, employers, and the public. It verifies that an institution has met specific criteria and demonstrates a commitment to continuous improvement and educational excellence.

Accreditation is granted by recognized accrediting bodies and agencies that evaluate institutions against established academic and operational standards. At the national level, accreditation falls under the authority of BAN-PT, ensuring compliance with Indonesia’s higher education policies and standards. At the international level, accreditation is overseen by various bodies that assess institutions based on globally recognized benchmarks, often focusing on specific disciplines. Universities must carefully select an accrediting body that aligns with their mission, objectives, and commitment to academic excellence.

Accreditation enhances the institution’s reputation and credibility, as it signifies that the institution has met rigorous standards set by an external evaluating body.